Oct 12 2007

Respond to your Contact Emails

On many blogging tips lists you will see that they stress responding to comments. I’m guilty of not responding to some comments, but I’ve been trying to be a little bit better on that. I’m also guilty of something else thats just as bad…

Respond to Contact Emails

What blogging advice you don’t generally find is how important it is to respond to contact emails. When I wrote about Effective Emails Marketing I mentioned I didn’t bother to responding to the first example. By not responding I potentially lost a reader.

The Importance of Responding to Contacts

I never thought about how important responding to emails could be until reading about it on Daily Blog Tips. A blogger approached Daniel to do a guest post. Being too busy, but not too busy enough not to respond, he replied. He said how he was ’swamped with work’ and couldn’t do it.
The blogger replied

“You are really great to reply. I asked many other bloggers and it is only you who have replied. Thanks.”

Daniel made great points about why it’s important to respond to emails.

“Because when you do so you are solidifying your relationships, improving your credibility and showing that you are a down-to-earth person. Would you exchange the 10 seconds it takes to write a reply with a loyal reader? I would”

Not only did he gain the bloggers respect, he also made himself look better than however many bloggers didn’t respond.

So the next time you get a contact email think twice about overlooking it!

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10 Comments on this post


  1.   MindMap Linking Weekend: 13 October, 2007 by Internet Marketing Mind wrote:

    [...] Henrickson contributes to BlogAboutYourBlog.com and emphasises how important it is to also respond to your contact emails, on top of [...]

    October 12th, 2007 at 6:11 pm
  2. Xfep Podcast: Episode 4 — eXtra For Every Publisher wrote:

    [...] 4:13 – Respond to your Contact Emails [...]

    October 14th, 2007 at 9:03 pm
  1. Marco Richter said:

    Matthew, this is a really important point. By now I managed to reply to all emails I get from readers. I see them rising due to my 25 post series, but I can still handle it.
    This will be very hard when you come to a point where you get mails in a 3minute rythm.

    October 12th, 2007 at 3:43 pm
  2. Matthew Henrickson said:

    On average I get 1-3 contact emails a day, thats pretty manageable

    October 12th, 2007 at 4:01 pm
  3. Jenny said:

    I try to respond to the ones that need answering. But most of the time I get the email of the comment, then I respond back with an email. But I’ll do it on my site every now and then.

    October 12th, 2007 at 4:11 pm
  4. Dave Starr --- ROI Guy said:

    This is one of those subjects that start to provoke a yawn … yet are so important they should be emphasized weekly, if not more often. It;s amazing 9sad, really) how many bloggers … and other online businessmen do not check and respond to their email regularly.

    If you want people to communicate with you … an dif you don’t, why are you spending the time to blog/build a website,e tc., then get all your emails going into the same sock and read/answer them.

    A friend built a fancy (and expensive) website for a ‘brick and mortar” sales company. After a week the site owner complained that the expensive new site sucked, he hadn’t received a single inquiry. After some arguing and head scratching the site owner discovered that the employee he had assigned to receive the inquiries had been “too busy” to open her email. There were hundreds of sales inquiries in her in-box, but she felt that her “other work” was more important. If you’re not making money, what “other work” are you doing?

    October 12th, 2007 at 7:19 pm
  5. Matthew Henrickson said:

    thanks for the great comment dave

    I recently sent out a request for a webdesigner to make me a 125×125 banner for BAYB. I asked several for a quote and got very little responses back, and maybe 2 prices.

    I hope that person got fired! lol Hire me! :) lol

    October 12th, 2007 at 8:39 pm
  6. rodaniel said:

    I don’t receive these often, but I always respond promptly when I do.

    A big pet peeve of mine are blogs that don’t offer any means of contacting the author(s). Really hate that!

    October 13th, 2007 at 6:36 am
  7. Natalie said:

    I’m laborously trying to switch to my own domain with a new kind of blog. Right now with blogger I don’t get contact emails, or if I do I have no idea where to find them. But I do try to respond to people who comment on my site.

    Thanks for the good advice!

    October 13th, 2007 at 11:21 am
  8. Matthew Henrickson said:

    Thanks natalie, there are tons of good reasons to switch to your own domain. However, you can use a “contact form” for blogger. They don’t come pre-installed but you can do your own.


    Check out that article. If your looking to set up your own domain I’ll do my best to help you :)

    October 13th, 2007 at 11:26 am


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