Dealing with Negative Criticism of Your Blog
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Luckily most of our criticism or critiques have been manageable, I know the weaknesses of Blog about your Blog better than anyone. I can always take the bad with the good.
What about when it’s all bad?
What I like most about Entrecard is the shop. I’ve even turned into a shopaholic. I’ve been able to get several links as well as permanent links from reviews. I’ve been very happy and impressed on the quality I’ve gotten just for a few entrecard credits. However, our last review, didn’t go as well.
Recently I purchased a review from Nothing of Particular Interest (their website is no longer available, I wonder why?). I can’t seem to find the cost it was, but it had to be only a few 100 credits. I was drawn to it by first of the page rank and second of the low alexa score.
Yesterday before the review was published I received a message.
“Hi! Your blog review is done, but I will say, it is overwhelmingly negative. Having said that, if you would like me to pull the review, I will be happy to give you a full refund. I wouldn’t want you paying for a review you’re not happy with.”
I said it was fine and to go ahead and publish. It couldn’t be that negative, could it?
Well, it was. Everything from the quality of our site, to our grammar was called into question.
I was given advice that really didn’t matter for our blog. Moving our entrecard widget isn’t a necessity and it does just fine in its spot. Our entrecard price is twice of NOPI’s. Why move it?
I was also criticized about our Project Wonderful price of having a ‘minimum’ bid.
On the subject of Project Wonderful, I noticed he has no ads there. A more in-depth investigation (read: clicking the link) shows that his default price is $0.50. That’s a BIG no-no in advertising.
Our current advertiser is paying $1+ per day. Their’s? 10 cents.
I’m not saying there weren’t valid points, because there were. However, going in open minded, the review turned negative and our blog never was given one compliment. Being in ‘business’ for a year, 10,000+ visitors per month, and almost 600 RSS readers, I have never received a critique that harsh.
That’s only one person with a blog. The best thing we can do with that, is take it the best way we can. Improve our quality, our posts, and our blog. That way, the next person to read and visit our blog won’t think that way. All I could do was really address the issues of the review, thank them for their input and time. Then move on.
You have to remember, try not to be negative as well. It only makes you and your blog look worse. I have received several mean or rude comments at Blogging Zoom. With that I’ve tried my best to be as civil and professional as can be. Getting into a name calling match is not only unprofessional but stupid as well.
Another method to a bad review or criticism is just to ignore it completely. Why not? If you have nothing nice to say, then say nothing at all.
Many of the bigger blogs or websites take this method for two reasons. Any press is good press. Secondly, it’s impossible to address every comment. The worst thing someone can do, in my opinion, is respond negatively back.
“I hate you and your blog.” Okay, I hate you too, your blank blank *insert bad name*. Sounds childish doesn’t it? “Thank you for your comment, we will try to improve.” Sounds a lot better.
Any comment, good or bad, is essentially good. It means at least someone is reading!
How do you deal with negative comments on or about your blog?